Copyright 2006 Aztec Awards. All Rights Reserved
6512 El Cajon Blvd # A, San Diego, CA 92115
| Phone: 619-582-2338 | Email: info@aztecawards.com |
FAQ's
 
LOGOS & ARTWORKS
Logos
  • Can be added with No Extra Charge
  • High-Resolution Image Required [300 DPI min]
  • Must be jpg, tiff, bmp or eps format
  • Any Logo/Artwork files, send them as attachments.
Our Art/Logo
E-Mail Address
Logos
Not Accepted
    Copied from a website [They are low quality images
    and cannot be used]
 
RETURNS & REFUNDS
Please Do!
  • Must notify us within 7 days after receiving the item[s]
  • Must send the item[s] back to us within 30 days after
    the claim.
  • We will be happy to replace/refund  the item[s].
 
PAYMENT & SHIPPING INFO.
Payment
Methods
Accepted
  • Cash
  • Visa/Master Card
  • Check
  • Net-30 Invoice (Corporate Account Only)
Payment
Required
    Payment will be required upon your PDF approval of
    the artwork
Shipping
Methods
  • 1-2 items: US Priority
  • 2 more: US Parcel Service
  • Express: Fed Express
Production
Time
    5 - 7 days (Avg. 5 days)
    Rush Order: 3 days [Additional Cost]
Shipping Time
  • 2 - 5 days [Avg. 3 days]
  • Rush Shipping: 1-2 days [Additional Cost]
Note:
If your company orders more than 10 awards or ID products a year, you can open a
corporate account with us. We have developed corporate programs for many of our
clients which include free shipping, discounts, payment terms and a streamlined
order procedure specifically for your company. .

If you are interested in starting a corporate account please call us at
1-888-582-2338 for details.
 
ORDERING AWARDS - TROPHIES - MEDALS
Please Provide
  • Our Item number(s) and description(s)
  • Number of items requested
  • Name(s) of Recipients[s)
  • Date Needed
  • Any personalization required
  • Any Logo/Artwork files, send them as attachments

We will  do the layout and send you the PDF mock-up proof(s)
of your item(s).

An
E-Invoice will be sent to you after your Approval of our PDF
proof.
Our Order
Phone Line
  • (888)-582-2338 (Toll Free)
  • (619)-582-2338
Our Order
Fax Line
    (619)-582-2339
Our Order
E-Mail Address
 
ORDERING NAME BADGES - NAME PLATES - SIGNAGE
Please Provide
  • Our Item number(s) and description(s)
  • Number of items requested
  • List of Names & Titles or Text to engraved/printed
  • Date Needed
  • Any Logo/Artwork files, send them as attachments
  • Any special instruction

We will  do the layout and send you the PDF mock-up proof(s)
of your NAME BADGE(S)/PLATE(S).

An E-Invoice will be sent to you after your Approval of our PDF
proof.
Our Order
Phone Line
  • (888)-582-2338 (Toll Free)
  • (619)-582-2338
Our Order
Fax Line
    (619)-582-2339
Our Order
E-Mail Address
9:30 AM - 5:30 PM M-F
[Pac. Time]
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